Marketing & Sales Teams Solution

Anonymize Customer Data for\nAI-Powered Marketing Analysis

Your marketing team can leverage ChatGPT for customer segmentation and campaign insights without exposing customer names, emails, or contact details.

The Marketing Team's Dilemma

Your marketing team wants to use ChatGPT to segment a customer list, identify purchase patterns, and draft personalised outreach campaigns. But the CRM export contains customer names, emails, phone numbers, company names, and purchase history.

The Risk: Data Exposure

  • Customer Identities Exposed: Names and contact information uploaded to AI tools
  • Email Privacy Violated: Email addresses and phone numbers accessible to third parties
  • Company Relationships Leaked: Business names and relationships exposed
  • Purchase History Compromised: Transaction patterns and customer behavior at risk
  • Compliance Issues: Potential privacy violations and regulatory concerns

The Fix: Redactli

  • Local Processing: Data is anonymized in your browser before it hits the network.
  • Smart Replacement: Sensitive values become readable tokens like "[EMAIL_1]" for context preservation.
  • Instant Processing: Millisecond-speed encryption with zero server latency.

How It Works

1

Export CRM Data

Download customer list from your CRM as CSV

2

Anonymize Identifiers

Transform customer names, emails, and contact info

3

Upload to ChatGPT

Get segmentation and messaging insights safely

4

Review AI Insights

Get campaign recommendations with encrypted tokens

Comprehensive Data Protection

Automatically detect and protect all types of sensitive information.

Customer Names

"Sarah Chen" → "Name_a3b7c9d2"

Email Addresses

Encrypted to tokens like "Email_k9m2p4x7"

Phone Numbers

Tokenized format maintaining data relationships

Company Names

Business relationships preserved with encrypted tokens

Success Story

The Challenge

Marketing manager has 5,000 customer records and wants ChatGPT to identify high-value segments and suggest personalised email campaigns for each group.

The Solution

  • Export customer list from HubSpot/Salesforce with names, emails, purchase values, and last contact date
  • Upload to Redactli and anonymize Name, Email, and Company columns
  • Ask ChatGPT: "Segment these customers into 4 groups by value and engagement. Draft a personalised email subject line and opening paragraph for each segment"
  • Receive segment analysis with encrypted tokens maintaining customer relationships
  • Implement AI-powered campaigns with protected customer identities

The Outcome

Marketing team gets AI-powered campaign insights and personalisation recommendations without exposing customer data to ChatGPT. All customer identities remain protected with AES-SIV encryption. Campaign conversion rates improve while maintaining privacy compliance.

Ready to Protect Customer Data?

Join marketing teams using Redactli to safely leverage AI for customer insights without compromising privacy. Start free today.